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INFRASTRUCTURE SUPPORT ANALYST

Postula
Job ID 108691 Jan. 25, 2021 Ciudad de México, México

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Thank you for your interest in Scotiabank!

Our group has a strong commitment to promoting a workplace where you feel supported by your supervisors, so that you ensure your success and also of each client.




The Global Network Services team focus is to deliver a network that enables Scotiabank to operate globally without barriers, under the premise of “One Network, One Bank.”  This includes the delivery of solutions that are cost effective, meet the business needs, can scale seamlessly, and are secure. We design, build and manage the entire Scotiabank globally.
Responsibilities
Continuous monitoring of the Scotiabank network globally.
Work on and manage all network alerts and incidents.
Implement low to medium complexity network changes as directed by the 3rd Level network team.
Escalate incidents, as required, and keep Management informed of status on major incidents.
Participate in multi-team task forces for major incident support; as well as service meetings related to incident management.
You will provide Levels 1 & 2 Network Support in a 24x7 rotational shift environment, which includes weekdays; weekends & banking/statutory holidays.The rotational shifts also run 3 or 4 days per week, 12 hours for each of the days worked.
Experience
At least 1+ year of hands-on technical working experience with managing network incidents related to Cisco routers, switches and firewalls; TCP/IP networking (e.g., routing, switching & security) & WAN technologies.

Python scripting is an asset.

Post-secondary education in a technology related field, plus CCNP/CCIE or other Network-related Certifications.



Skills 

• Focused on client
• Strategic Thinking
• Strategically Influence
• Communication skills
• Focused on results 



We offer a positive work environment, better benefits package than average, and the opportunity to participate in volunteer and social responsibility programs. Scotiabank is an international bank considered one of the best financial group to work in Mexico. 


We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

** Scotiabank is an inclusive company, which respects diversity and disapproves any type of discrimination **



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