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SOM – Servers Support Senior Analyst

Postula
Job ID 99840 Jun. 15, 2019 Lima, Perú
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Gracias por tu interés en ser parte de Scotiabank Perú  y apreciamos tu postulación. Estamos en la búsqueda de personas con talento que quieran crecer y lograr los objetivos de nuestra organización. ¡Te deseamos mucho éxito dentro de este proceso!

Purpose of Job:

The incumbent provides systems level support for production critical systems, development systems, implementation support, infrastructure project management and user acceptance environment support on a global basis. This support comprises of technical assistance to users, resolution and prevention of problems in a 7x24 production environment, systems capacity planning and recommendation of solutions to overcome resource constraints, manage infrastructure projects and business requirements, systems level software installation and updates. This incumbent is also responsible for establishing and enforcing departmental logical access control guidelines and liaison with other departments for assistance with implementing new projects. The incumbent will have good knowledge and strong experience in IBM i Systems (iSeries, AS/400) platform, including the operating system environment, system commands, LPARs, configuration and administration.

Major Accountabilities:

1.Infrastructure and systems implementation

-Support the implementation of cost effective infrastructure to support applications in order to meet the business objectives by, providing detailed technical designs, investigating and recommending new technology. Insure all infrastructure and systems have a high degree of integrity, reliability and availability to meet the requirements of the online and batch transaction processing environment.

2. Resolution and Prevention of Problems

-Presented with system level and application problems on mission critical systems requiring immediate resolution, thus ensuring systems are operational according to agreed upon service level agreements and that they have a high degree of integrity and reliability. Often, resolution determination requires interaction with service vendors. Considerable effort is placed into determining, developing and delivering procedures to protect production environments from unplanned outages.

3. Provide Technical Assistance to Users

-Establishes system scope and objectives. Develops practical manual or automated procedures to solve complex problems. Prepares detailed specifications for programs, analyse and revises existing system logic difficulties, oversees all phases of the technical system design and will advice, JOB DESCRIPTION check and direct systems programs onto the correct technical system design.

4. Infrastructure Projects

-Perform project management to support business requirements. undertake project leadership duties to technically complex applications by developing detailed work plans, scheduling resources, monitoring progress against plan, ensuring development is conducted according to standards, providing leadership to staff and reviewing all work delivered.

5. Systems Administration

-Perform system administration tasks associated with environment of specialisation for the development, UAT and production environment as well supporting production code implementation. Provide training on specific environment to Operations, Network and Development Departments as required. New projects could include applications such as central back up for applications and databases, application monitoring tools or high-speed restoration software.

6. Control Access, Ensure Security and Contingency Planning

-Ongoing customisation and maintenance of system access facilities to ensure/enforce strict security policies of financial environment. Plan, implement and test contingency plans for various hardware and software components.


7. System Monitoring and Updates

-During the course of the year, applications are monitored and statistical information regarding resource usage is compiled. Recommendations are put forward to management for capacity planning and system upgrades where resource constraints are identified to ensure that a reliable production environment to be maintained.


8. User Group Involvement

-Participate in user groups to gain information on other user’s project successes and/or failures. Required to keep up to date with technical breakthroughs and trends in field of specialization.



Education/Work Experience/Designations

1.The incumbent will have a strong knowledge and deeply experience in the operating systems and platforms of the following:

-IBM i System (iSeries, AS/400) Operating Systems
-LPAR configurations and management
-OS commands
-Queues, journals, IFS configuration
-HA/DR solutions for IBM i
-Software and Hardware replication (ie. Mimix)
-IBM Power Systems (hardware) and external storage (IBM DS Systems)

2. Requires a minimum of four years of job related experience and possess problem solving, analytical and proactive problem solving skills.

3. Requires knowledge and experience in Project Management methodologies

4. An excellent understanding of information security practices

5. Good communication skills, both verbal and written

6. Fluent Spanish speaking, English intermediate level or above

7. Working knowledge of LAN/WAN environments and protocols (Ethernet, SAN)

8. General understanding of other computer systems outside area of speciality such as other Operating JOB DESCRIPTION systems or database software

9. Experience working with vendors and 3rd parties is required.

10. Ability to work with non-technical users

11. The incumbent is required to periodically travel to the international units

12. Requires post secondary education with focus on Computer science or Engineering disciplines



Ofrecemos un buen ambiente laboral, prestaciones superiores a las de ley, la oportunidad para realizar voluntariado y/o actividades de Responsabilidad Social. Scotiabank esta considerado como el mejor grupo financiero para trabajar en Perú y con presencia internacional. 

Agradecemos tu interés, sin embargo, únicamente los candidatos/as seleccionados para entrevista serán contactados. 

**Scotiabank es una empresa incluyente, que respeta la diversidad y no hace ningún tipo de discriminación**

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