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Systems Reliability Engineer

Job ID 103617 Nov. 21, 2019 Lima, Perú

Gracias por tu interés en ser parte de Scotiabank Perú  y apreciamos tu postulación. Estamos en la búsqueda de personas con talento que quieran crecer y lograr los objetivos de nuestra organización. ¡Te deseamos mucho éxito dentro de este proceso!


Contributes to the overall success of the Department / Business Area in Canada / Country / Region / globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Key Accountabilities:

-Work in collaboration with software development, Quality, Product and Data Engineering teams to Champion SRE/DevOps culture and practices

-Assist management of Service Level Objectives with senior development and business leads

-Assist and participate in initiatives to continuously refine our build, plan and deploy practices for improved stability, reliability, efficiency, repeatability and security. Help create plans, collaborate with other SROs and DevOps team members - coordinating activity with development and business leads to increase service levels, lower costs, and support delivery velocity objectives

-Work closely with Development and operations teams to assist troubleshooting of our most severe incidents – contributing senior stakeholder communication, driving problem-solving (e.g., log analysis, non-invasive tests) and debugging with best practice techniques

-Assist and contribute to continuous improvement and execution of quality and timely major incident root cause analysis and blameless post-mortem activities to ensure we take action to avoid similar problems in the future

- Participate in prioritization of reliability features and contribute to the design, development and delivery of effective tooling, alerts, and automated responses to identify and address reliability risks.

-Contribute to In-depth data analysis to gauge service trends and drive improvements.

-Play a key role in proactive communication of reliability, stability and efficiency results (based on Service Level Objectives), service health (via dashboards) key reliability risks and issues to senior business and technology stakeholders – to prioritize activity (based on trend analysis) and direct investment and action

-Enable and design/developing reliability solutions – this may include writing code and scripts to automate provisioning of services and to configure services

-Contributing to the automated delivery of large-scale applications and continuous integration and delivery pipelines across multiple platforms

-Assisting in improving infrastructure automation, efficiency, and cost

-Actively pursue effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.


Education / Experience / Other Information

-Top notch engineer with ability to work globally across the Enterprise.

-Performance and results oriented leadership skills – with a developmental bias (coaching)

-Excellent communication (both verbal and written). The ability to communicate confidently and clearly on conference calls, in meetings, via email, etc. at all levels of the organization is essential

-Ability to quickly and clearly communicate incident status via email in business friendly language

-Experience with ITSM tools (ServiceNow, a plus) with strong understanding of SRE and service management principles

-Strong organizational skills and the ability to effectively manage multiple tasks simultaneously

-Capability of working in a complex and fast paced environment

-Ability to represent the team in meetings and presentations that include SeniorBusiness Technology executives

-Ability to maintain calm during stressful situations

-Degree in Computer Science, Engineering, or equivalent experience. ITIL V3 Foundation Cert. in ITSM would be an asset

- 8 + years’ experience in IT

-2-3 years professional coding experience in one or more of the following: C, C++, Java would be asset.

-Mastery of one or more scripting languages for automating systems , eg. Bash, Python, Ansible would be asset.

-Well-rounded broad knowledge of OS platforms (Linux/UNIX), Networking, Web Systems and IT Ops

-Experience working with large-scale distributed systems understanding of SOA or microservices architecture

-Experience using Jenkins, Bamboo or other CI tools

-Advanced experience with GCP/AWSservices

-Understanding of serverless architecture (Lamda) and IaaS

-Understanding of data structures, algorithms, best practices

-Understanding of containerization using Docker or similar

-Scripting experience with Python, bash or shell would be an asset.

-Experience working in an Agile environment

Ofrecemos un buen ambiente laboral, prestaciones superiores a las de ley, la oportunidad para realizar voluntariado y/o actividades de Responsabilidad Social. Scotiabank esta considerado como el mejor grupo financiero para trabajar en Perú y con presencia internacional. 

Agradecemos tu interés, sin embargo, únicamente los candidatos/as seleccionados para entrevista serán contactados. 

**Scotiabank es una empresa incluyente, que respeta la diversidad y no hace ningún tipo de discriminación**

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